• The values and principle of product testing and how to adopt the right mindset
• How to overcome process obstacles in product transitions
• Common pitfalls of product testing and how to avoid them
• The selection and validation of methods.
• Establishing the traceability of measurements and the selection and use of reference materials.
• The evaluation of measurement uncertainty.
• Defining and implementing test management strategies

DAY 1

Introduction

Product testing

• Purposes
• Term
• History
• Roles
• Government role
• Industry role
• Consumer organization role

Enhancing Testing Skills with Mindset Tools

• The Mindset Tools
• The Tester’s Mindset
• Mindset Tweaks

Decision analyst

• Product-Testing Secrets
• The Major Techniques
• Non-packaged Goods Categories
• Competitive Advantage

Day 2

Modern Testing Principles (MOP)

Unit testing best practice

• Standards vs. principles
• Unit testing principles

Overcoming process obstacles in product transitions

• Resistance to Change
• Great Things Never Came From Comfort Zones
• Distributed Team
• Make Sure Everyone’s on the Same Page
• Changing Team Membership
• Wasteful Daily Stand-Up Meetings
• Handling Bugs and Urgent On-Demand Tasks
• Integrating Testing in the Sprint

Day 3

Developing an Agile Testing Mindset and Automating

Common pitfalls of product testing and how to avoid them

• Inadequate concept specification.
• Missing or bad pricing
• Surveying the wrong population
• Ignoring key drivers
• Wrong methodology
• Inadequate sample sizes

The selection and validation of methods

• Accuracy
• Bias-systematic
• Calibration
• Certified Reference Material (CRM)
• Laboratory developed methods-methods
• Reference method-method
• Validation

Day 4

Establishing the traceability of measurements and the selection and use of

reference materials

• Principles of traceability
• Traceability: The International Definition
• International System of Quantities and Units (SI)
• Establishing Traceability
• Choice of the Reference
• Reporting Traceability

The evaluation of measurement uncertainty

• Introduction to measurement uncertainty evaluation
• Approaches to measurement uncertainty evaluation
• International activity
• Uncertainty (of measurement)
• Where do uncertainties come from?
• The starting point
• The finishing point
• Model of measurement
• Quantifying inexactness
• Type A” and “Type B”
• Propagation of distributions
• Implementations
• Conventional uncertainty propagation
• Evaluating expanded uncertainty
• Monte Carlo method
• Propagation of distributions
• Bayesian approach

Day 5

Defining and implementing test management strategies

• Test Strategy
• What is a Test Strategy?
• Test Strategy vs. Test Plan
• The process to develop a good test strategy document
• Common sections of the test strategy document

This program is designed for Laboratory Managers, Technicians & Quality Assurance staff.