This seminar will tackle the areas related to problem-solving, decision making, and communication skills and managing stress at work. In addition, it is expected to improve the participants’ competencies and know-how in matters related to decision making and communication styles. At the end of this course, participants will have a better understanding and appreciation of how to communicate and manage daily stress and problems with employees.

An overview of construction contract procurement systems-

Dynamics of Contract, Management Responsibility – Clients, Consultants, Contractors and Authorities, Expectations of Clients, Consultants and End Users, Roles of parties, Project Liability

Poor quality and its cost and effects in construction

Decision Making and Thinking

• Conceptual Framework of Thinking Skills and Decision Making. 
• Divergent and Convergent Thinking in Decision Making.
• Critical Constructive Thinking in Decision Making. 

Leadership Management

• Leadership and Teamwork in Practice
• Project Success and Failures
• Case Studies: Decision and Policy Making
• Project Management Fundamentals and Practice

Construction Management Implementation – Putting it Together

• Mitigation of Project Delay 
• Knowledge Management and Project Learning in Projects 
• Knowledge Management and Project Learning in Projects (cont’d)
• Project Learning and a Case Study: An International Construction 
• Summary of the program & Certificate distribution 

Creative Problem Solving Skills

• Defining the concept of problem-solving skills. 
• Explaining the importance of resolving problems in enterprises. 
• Describing the behavioral and analytical process of problem-solving skills. 
• Providing some explanation about problem-solving a competency framework. 
• Dealing with different types of problems faced in the workplace. 
• Providing some valuable tips and recommendations related to that subject.

Effective Decision Making

• Defining the concept of decision making and its whole process. 
• Explaining the importance of decision making in effectively managing enterprises. 
• Describing the behavioral and analytical process of decision making. 
• Providing some explanation about the decision making competency framework. 
• Managing conflicts through an effective decision-making approach. 
• Increasing understanding of others.

Clarifying the Concept & Types of Communication

• Briefing about the foundation of communication. 
• Highlighting the functions & principles of communication. 
• Defining the means of communication.
• Identifying the types of communication.
• Explaining the communication process.
• Building trust & respect among staff.
• Developing good & healthy relationships.

Managing Stress @Work

Defining the concept of stress and its impact on the human body. 

• Explaining the factors coming from work pressure.
• Discussing the good stress v/s bad stress. 
• Managing stress conditions. 
• Working to decrease stress levels in your body.
• Creating an environment that is healthy and ensures mental & physical well-being.

Presentations & Feedback

• Delivering short Presentations about selected training topics.
• Providing some helpful guidelines on how to improve your various skills.
• Giving and receiving feedback about the training program

• Project Directors
• Project managers & Senior Managers, 
• Managers and Technical personnel working in Consultants, Contractors, and Suppliers organizations. 
• Policymakers are responsible for developing and implementing national and international sustainable development strategies and Researchers and academics involved in the construction and building industries.