This workshop is a comprehensive look at the latest revision 2017 of the ISO 17025:2017 and its documentation and internal auditing requirements. You will gain critical insight on the interpretation of the requirements of this laboratory standard and you will also receive a detailed review of the accreditation process. This workshop also gives attendees the knowledge needed to establish an internal quality audit program as required by ISO 17025:2017 and to initiate the sequence of activities involved in scheduling, planning, conducting, reporting on, and closing out internal quality audits. Participants will be able to employ effective techniques of auditing and the ability to develop the auditing procedures, scheduling, and recording systems needed to sustain the program. Laboratories can expect to be under continuing pressure to meet more exacting ‘good measurement practice’ requirements, as detailed in ISO/IEC 17025 and related laboratory accreditation standards. In order to meet these new requirements and demonstrate that their measurements are fit for purpose, laboratories will need to upgrade their technical systems, particularly with regard to the following:

  • The selection and validation of methods.
  • Establishing the traceability of measurements and the selection and use of reference materials.
  • The evaluation of measurement uncertainty.

Making the decision to implement ISO/IEC 17025 can be critical to the overall success of a laboratory. However, the manner with which it is implemented is even more crucial, because if properly done, it will literally enable the company to meet the highest standards for its customers. It will also provide universal assurance that its data and service quality will consistently meet these expectations, resulting in worldwide acceptance of your laboratory's test results and providing legally defensible data to your clients. The purpose of this course is to provide attendees with an understanding of the background to the laboratory accreditation. Process and the interrelation between QS/ISO 9000 Quality Management System Standards. The course will provide detailed guidance on the requirements of ISO/IEC 17025, the structuring of quality system documentation, implementation steps, and laboratory accreditation requirements. Upon completing this course attendees will receive a certification of training. The certificates shall attest to the participation of the course “Laboratory Quality Management - ISO/IEC 17025”.

DAY 1

  • Introduction
  • History, purpose, and structure of ISO/IEC 17025.
  • Interpretation of the Standard.
  • Comparison of ISO 17025 and the ISO 9001 quality system standards
  • (Accreditation vs. certification).
  • How to comply with the detailed step-by-step requirements of the standard

DAY 2

  • Organization and Management
  • Quality System, Audit and Review
  • Personnel
  • Accommodation and Environment

DAY 3

  • Equipment and Reference Materials
  • Measurement Traceability and, test & calibration methods
  • Calibration and Test Methods; handling of Test Items
  • Proficiency testing

Day 4

  • Records
  • Certificates and Reports
  • Purchased material and services (Subcontracting of Calibration and Testing, Outside support services and supplies)

DAY 5

  • Structure of quality system documentation and preparation of Level 3 procedures:
  • Outside Support
  • Services and
  • Supplies
  • Feedback Complaints
  • ISO/IEC 17025 implementation steps
  • Accreditation body requirements – Accreditation organizations/bodies in different countries – Mutual recognition agreements.
  • Laboratory quality/technical managers
  • Laboratory technicians/supervisors
  • Assessors of laboratory management systems
  • Users of calibration and test services
  • Directors of quality
  • Improvement of measurement & testing groups
  • In addition to the above list, the course is equally suitable to project managers, team leaders, or other key personnel responsible for implementing a quality management system based on ISO/IEC 17025.

Course Schedules

  • 5 Days - Jul 12, 2026
  • english
  • face to face
  • Amman - Jordan
  • $ 4,500
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