By the end of this course delegates will be able to:

• Understanding the main functions in HRM
• Being familiar with the best practices for managing performance and creating compensation
• Apply the functions of recruitment and selection and follow the main steps in attracting and hiring qualified candidates.
• Learning how to analyze HR issues and develop action plans

DAY 1

• Definitions and objectives of HRM
• Characteristics of effective HR management
• The Role of HR
• A useful historical review of personnel/HR
• HR’s role in today’s workplace and beyond
• HR as a strategic business partner
• Organizational and external trends and challenges

DAY 2           

• The HR Function
• Key functional HR tasks in any organization
• HR functional responsibilities in small, midsized and large organizations
• How HR relates to non-HR functions
• HR, non-HR and shared employee-related functional activities
• HR trends and challenges
• Examples of HR organization charts

DAY 3

• Organizational and Employee Development
• Respective responsibilities
• Career development
• Succession planning
• Trends and challenges in organizational and employee development
• Employee retention strategies
• Types of employee training
• Identification of training needs
• Design and delivery of training
• Effectiveness of delivery methods
• Evaluation of training effectiveness
• levels of training evaluation

DAY 4

• Legal Responsibilities
• HR and managerial legal responsibilities
• Employment-related federal legislation
• Legal terms and their impact
• Questions and categories to avoid during the employment process
• Legal trends and challenges
• Automatically unfair dismissal
• Compensation - current developments
• Rights of representation
• Disciplinary procedures
• A fair disciplinary procedure
• Understanding the new legislation
• Dealing with conduct and capability

DAY 5

• Employees' rights
• Managing attendance
• The legal dimension
• Procedure for dealing with long-term absence
• Return to work interviews
• Medical certificates
• Unfair dismissal
• Types of dismissal

• HR Managers
• Supervisors
• Executives
• Anyone involved in HR planning
• Anyone who is or will be responsible for human resources management