A performance improvement plan is a formal process used by supervisors to help employees improve performance or modify behavior. The performance improvement plan, as it is sometimes called, identifies performance and/or behavioral issues that need to be corrected and creates a written plan of action to guide the improvement and/or corrective action.
By the end of this course delegates will be able to:
- Knowing the origins and major theories of HPI
- Being able to examine and apply analysis models to determine the performance gap and its root causes
- Learning how to evaluate the impact of solutions
- Outlining a strategy for selecting solutions that address the root causes of performance gaps
- Identifying standard practices and relationships engaged in by performance consultants
- Learning how to lead the design and development of solutions
DAY 1
- Coaching and counseling
- Your role and the role of others
- Key skills of an effective coach
- A structured approach to coaching
- Management of self and time
- Understanding how well you use your time
- Identifying your key result areas
- Prioritizing your activities
- Planning and scheduling your work
DAY 2
- Top tips on time management
- Effective management of meetings
- Preparing for the meeting
- Facilitating the meeting
- Managing the follow-up
- A checklist on meeting skills
- The legal framework
- Statutory employment rights
DAY 3
- Defining employment status
- Agency workers
- Contractors' staff
- How Employment Tribunals determine the status
- Managing agency workers, contractors and self-employed
- Employment Equality
- Age discrimination
DAY 4
- Direct and indirect discrimination
- Managing attendance
- The legal dimension
- Procedure for dealing with long-term absence
- Return to work interviews
- Medical certificates
- Unfair dismissal
- Types of dismissal
DAY 5
- Automatically unfair dismissal
- Compensation - current developments
- Rights of representation
- Disciplinary procedures
- A fair disciplinary procedure
- Understanding the new legislation
- Dealing with conduct and capability
- Employees' rights
Knowing the origins and major theories of HPI
Being able to examine and apply analysis models to determine the performance gap and its root causes
Learning how to evaluate the impact of solutions
Outlining a strategy for selecting solutions that address the root causes of performance gaps
Identifying standard practices and relationships engaged in by performance consultants
Learning how to lead the design and development of solutions