This course will give you a greater understanding of the emergency response planning process. It is ideal for middle to senior managers or new employees who may, in the course of their normal duties, be called upon to take up a position in their company’s emergency response organization.
Upon successful completion of this course, the delegates will be able to:
- Gain a comprehensive knowledge of the practices and procedures of Emergency Crisis Management
- Recognize the attributes between incidents, emergencies and crisis situations
- Provide understanding of methodology and importance of emergency response planning
- Employ the roles and responsibilities, tools and techniques in crisis management.
Day 1
- Crisis Management Philosophy, and Risk Management Assessment
- Identifying Hazards & Controlling Risks
- Responsibilities in an Industrial Concern
Day 2
- Emergency Response Philosophy
- Methodology of Emergency Response
- Importance of Emergency Response Planning
Day 3
- Roles & Responsibilities of Crisis Management & Emergency Response Teams
- Tools & Techniques for Crisis Management & Emergency Response Teams
- Training & Development of Emergency Response Teams
Day 4
- Crisis Management & Emergency Response Planning
- Essentials of Organizational Resilience
- Crisis Management – Communication & Media Management
Day 5
- HR Management in Crisis/Emergency
- Crisis Operational Leadership
Crisis Management Recovery
This course is intended for personnel who form part of a team working within critical areas of emergency response and risk management.