•Understand the fundamentals of the employee performance management framework;  

•Learn how to track the employee performance during each phase of the performance management cycle;  

•Apply key tools to measure employees’ results in a fair and objective manner; 

•Gain the knowledge of developing a Performance Management System business case and get stakeholders’ buy-in;

•Learn how to conduct constructive performance appraisals.

Day 1

Employee Performance Management System

( EPMS ) context

•Benefits of implementing an EPMS;

•Prerequisites of an EPMS;

•Governance for the EPMS;

•Impact areas of an EPMS;

•EPM Cycle.

Employee Performance Management Architecture

•The link between business strategic objectives and day-to-day actions;

•Tools and processes involved in employee performance management;

Visibility and accountability through EPMS.

Employee Performance Management Implementation Project

•Importance of a business case for an implementation project

•Elements of a business case

•Clarify organizational context

•Design the system implementation project plan

•Define the tools and templates to be used

•Training sessions for management and employees

•Launch and utilize the system

•Monitoring and review implementation process

Day 2

Establishing performance criteria

•Cascading objectives and KPIs from organizational to departmental and individual level;

•Defining and selecting competencies;

Defining and setting behaviors

Evaluating Employee Performance

•Employee performance evaluation form;

•Evaluating KPI results;

•Assessing competencies and behaviors;

•Rating overall performance.

Day 3

Employee Performance Management Cycle

•Employee performance planning;

•Mid-year performance review objectives;

•Point of contact and support for employees;

•Annual performance review

Employee performance appraisal meeting

•Preparation for the appraisal meeting;

•Feedback techniques;

•Active listening;

Performance conversations

Talent management

•Linking performance evaluation to talent management;

•Employee performance plans: career path, development plan;

•Compensation and benefits.

Review and Q&A

•Course review;

•Q&A.