The landscape of our changing work environment is facilitating the need to improve the way the industry approaches the management of quality. API Specification Q2 was developed to address quality management systems for the service supply organizations for the upstream petroleum and natural gas industries. This four-day training frames the management system requirements in a managerial and business prospective and will provide you with a working understanding of the document’s requirements.
Delegates will be given insight as to the drivers behind Q2’s importance and its value in the Oil & Natural Gas Industry.
The Q2 course topics primarily include sections:
- Quality Management System Requirements
- Service Execution
- Quality Management System Monitoring, Measurement, Analysis, and Improvement
In addition, this Practitioner training covers the critical clauses and controls, teaches service providers how to properly develop, deploy, implement, and sustain the specification and teaches operators how to review and audit for maximum effectiveness. In this training it will discuss the fundamentals and thoroughly examine the key controls within the standard and how to apply them to eliminate risk while improving operations.
By the end of this training course, participants will be able to:
- The different phases of a quality management system: development (documentation), implementation and maintenance
- How to minimize the likelihood of nonconformity in the execution of service
- How to achieve continual improvement
- How to minimize process variation and waste
Module 01: Welcome & Introductions
Module 02: Importance of API Spec Q2 to industry
- History of API Spec Q2, Business drivers for developing API Q2 & Industry response, Incorporation with QMS with additional requirements for the service industry, Overview of API Spec Q2.
Module 03: Overview & Exclusions
- Understand business practice & QMS,
- Similarities between API Spec Q2 and API Spec Q1, Difference between API Spec Q2, API Spec Q1 And ISO 9001:2015, Understand the Service supply organization scope under API Q2, Know the permissible “Exclusion” to Q2
Module 04: Quality Management System Requirements
- QMS Structure, Quality Policy, Quality Objectives, Planning, Communication, Management Responsibilities, Organizational capability, Documents Requirements, Control of Records
Module 05: Realization of Service & Service-Related Product
- Contract Review, Risk Assessment & Management, D&D, Contingency Planning, Purchasing, Execution of Services, Control of Testing, Measuring & Detection Equipment, Service performance validation, Control of NC’s
Module 06: Execution of Services
- Control of Service Execution, Service Quality Plan, Identification & Traceability, Service-Related product status, Customer property, Validation of SRP, Preventive maintenance, Inspection & Test program, Customer notification
Module 07: QMS Measurement, Analysis & Improvement
- Customer Satisfaction, Internal Audit, Management Review, Analysis of Data, CAPA
Module 08: Execution of Service & Service Quality Plan
- Minimum SQP content, SQP approval requirements, Effective SQP, Required Customer Notification
Module 09: Risk Assessment & Management
- Concept & Principle, Difference between Risk Assessment & Risk Management, Risk Management process, 4T’s to manage risk, Risk Evaluation tools & techniques, Risk communication
Module 10: Contingency Planning
- Contingency Planning for services, Contingency Planning for elements, Q2 elements that align with contingency planning
Module 11: Management of Change
- All MOC’s must undergo a risk assessment
- Service Quality Plan changes, Outside contingency requires MOC, Customer notification for residual risk
EXAMINATION
This training course is suitable to a wide range of professionals but will greatly benefit:
- Applicants for APIQR Q2 Registration
- Quality System Auditors
- Quality Assurance Personnel and Management Representatives
- Well-site service providers
- Personnel involved in Supplier Evaluation Activities
- Oil Company Personnel involved with Specifying Equipment Requirements.